Info

  • FAQs

    For information about the changes we’ve made in light of recent events please read our safety section below.

    • Do I need to print my tickets? You do not need to print your tickets, even if you have purchased a 'Print At Home' ticket. Our ticket scanners can read the barcodes of tickets stored on your phone as well as physical tickets.
    • I haven’t received an email with my tickets on them, what should I do? First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.
    • Is there an age limit? Yes. The festival has an age limit of 18+. You may be refused entry if our staff think you are under 18, so please bring ID if you’re concerned. This age policy applies to babes-in-arms too. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!
    • You’re sold out! Where can I apply for returns? Check our facebook page. Anyone who can’t make it to a show may try to pass on their tickets via our facebook page. Do not buy tickets from external sources as they may not be accepted on the door.
    • I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the event open and show start times, we estimate that our multi-bill shows last approximately 100 minutes.
    • Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact info@greenwichcomedyfestival.co.uk ahead of your show to organise.
    • Can I bring an umbrella? Yes, but please refrain from using an umbrella during the show as this may block the view of your fellow comedy-lovers. If there is a shower forecast please bring a waterproof, thankfully our line-up is so good that no amount of rain will dampen our spirits!
    • I have booked for more than one show in a day - must I leave the audience arena in between my shows? Yes, so that we can carry out our enhanced hygiene protocols we must empty the audience arena between shows. Thanks in advance for your understanding. If you are one of our accessibility ticket holders please speak with a member of our team when you arrive and they will be able to assist.
    • I’m running late, is this a problem? To assist our new socially-distanced event space we have staggered arrival times for ticket holders, so please check your tickets and allow yourself plenty of time. If you miss your window you may have to wait but our staff will do their best to guide you to your seating plots in good time.
    • Can I bring a picnic? Afraid not. We ask that you do not try and bring food or drink into the event, if you do you will be asked to leave it outside. But worry not, our snazzy new drink & snack bundles are on hand to keep your taste buds as tickled as your sides.
    • Cash or card? We are operating a cashless site this year. All walk-up ticket bookings must be made online via our website and orders for additional drinks and snacks during the show will be managed via our delivery partner app.

    If you still have a query please contact us at info@greenwichcomedyfestival.co.uk

  • Event & Gate Timings

    EVENT TIMINGS

    Wed 23rd Sept 6:15pm - 9:30pm

    Thurs 24th Sept 6:15pm - 9:30pm

    Fri 25th Sept 6:15pm - 9:30pm

    Sat 26th Sept Early Show 1:45pm - 5pm // Late Show 6:30pm-9:45pm

    Sun 27th Sept Early Show 1:45pm - 5pm // Late Show 6:30pm-9:45pm


    GATE TIMINGS

    Weds 23rd Sept (Dylan Moran), Thurs 24th (Josh Widdicombe) & Fri 25th (Alan Davies)

    WHITE BLOCK - ROMNEY GATES Entry window: 6:15pm-6:45pm

    BLUE BLOCK - ROYAL GATES Entry window: 6:15pm-6.45pm

    RED BLOCK - ROMNEY GATES Entry window: 7pm-7:30pm

    YELLOW BLOCK - ROYAL GATES Entry window: 7pm-7:30pm


    Sat 26th (Henning Wehn) & Sun 27th (Bill Bailey)

    WHITE BLOCK - ROMNEY GATES Entry window: 1:45pm-2:15pm

    BLUE BLOCK - ROYAL GATES Entry window: 1:45pm-2.15pm

    RED BLOCK - ROMNEY GATES Entry window: 2.30pm-3:00pm

    YELLOW BLOCK - ROYAL GATES Entry window: 2.30pm-3:00pm


    Sat 26th (Sara Pascoe) & Sun 27th (Dara O'Briain)

    WHITE BLOCK - ROMNEY GATES Entry window: 6:30pm-7:00pm

    BLUE BLOCK - ROYAL GATES Entry window: 6:30pm-7.00pm

    RED BLOCK - ROMNEY GATES Entry window: 7.15pm-7:45pm

    YELLOW BLOCK - ROYAL GATES Entry window: 7.15pm-7:45pm

  • Group Bookings

    We are not offering any group bookings to this year’s event, tickets can be brought in pairs via our ticketing partner’s website. Please consider social distancing recommendations when purchasing your tickets which currently state that only members of a single household or bubble can sit in close proximity with each other.

    For more information about how we are laying out the audience seating area at this year’s reimagined event please click here.

  • Accessibility

    Our reimagined event is fully accessible and all access tickets are sold with a free essential companion ticket through our online ticketing partner. Please note that the event takes place on the lawns of the National Maritime Museum so please be prepared to cover some grassy ground.

    If you have any questions relating to your booking or special requirements please contact info@greenwichcomedyfestival.co.uk with ACCESS in the subject line and we’ll be in touch soon.

    If you prefer to call please contact SEE Tickets on the numbers below and they will liaise with us on your behalf.

    While the event is in full swing our PPE-adorned staff will be on hand to assist you in anyway they can.

    SEE Customer Services can be reached on 0871 220 0260 (open 24/7, calls cost 13p per minute plus network charges)

Safety

Your safety and wellbeing are paramount and the event has been redesigned to ensure strict social distancing at all times. We are working closely with the local council, venue and suppliers to ensure we deliver an event that is safe for everyone as well as enjoyable.

In keeping with government guidelines, we have made the following changes to the event:

All audience activities will take place outdoors.

The size of the site has been greatly expanded to ensure social distancing.

Tickets will be sold in pairs with audiences seated on chairs in socially distanced plots measuring 1.3m x 1.3m. Each plot is at least 1m apart with a one-way system throughout the site of at least 2.5m. Please pay attention to the signposting and guidance from our PPE-adorned staff, more info on this here.

Please consider social distancing recommendations when purchasing your tickets, Currently, only members of a single household or bubble can sit in close proximity with each other.

The audience area has been split into four separate blocks, each with their own colour code, entrance & exit points, toilet & hygiene facilities & dedicated PPE-adorned staff.

There are staggered arrival times plus multiple entrance & exit points to ensure social distancing can be maintained at all times. Please check your gate location & entrance time before you come.

Face coverings are mandatory while at the event.

There will be no intervals. Each show will run for approximately 100mins. We have purposefully reduced the overall show time in response to the time of year and also to mitigate the use of toilets on site, which we encourage audiences to use as little as possible. NB: The reduced show time has not impacted the performance time of the comedians.

In place of our usual bars and street-food stalls we are offering pre-purchased drink & snack bundles, which we encourage ticket holders to buy online along with their tickets to further reduce movement during the shows. Pre-ordered bags will be ready for collection when you arrive.

A limited bar service will be available during the show with a delivered-to-your-seats service. No food or drink can be brought into the event.

Additional toilet and hand-washing facilities will be provided.

All our staff have received up-to-date training and been equipped with the necessary PPE. They are on hand to answer any questions you have and are committed to ensuring your time with us is safe and enjoyable.

Ticket bookings can only be made online through our website, allowing us to contact you - if absolutely necessary - after the event. We are committed to the Government's Test & Trace initiative.

Please check the weather forecast before your arrival and dress accordingly. The show will go ahead regardless of the weather. In the unlikely event that a show is cancelled due to severe weather, a refund of the face value ticket price will be processed within 14 days of the event date.

We ask that you bring only one bag per ticket holder into the event, no larger than 40x50cm and with easy visibility - this will greatly assist our security checks. We do not have cloakroom facilities at the event.

We encourage ticket holders where possible to utilise other modes of transport rather than public transport when travelling to and from the event, for example cycling, walking, driving and taxis. Further information on this can be found here.

Please note that this event is subject to ongoing license and government guidelines and approvals during these unprecedented times. In the event of cancellation due to Government regulations we will process a refund of the face value of the ticket and drink & snack bundle, please note that the booking fee will not be refunded. Refunds will be processed within 14 days of the event date.

And finally, if you're showing symptoms of COVID-19 or have been in close contact with someone who has, please do not attend the event. Equally if you feel unwell at any point during your time with us, please alert a member of staff immediately.