Do I need to print my tickets? Everybody needs a printed ticket to gain entry to the festival. If you don’t have a printer, don’t worry, our on-site Box Office can print your tickets for you - head straight there when you arrive.
I haven’t received an email with my tickets on them, what should I do? First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.
Is there an age limit? Yes. The festival has an age limit of 16+, anyone aged 16-17 needs to be accompanied by an adult. You may be refused entry if our staff think you are under 16, so please bring ID if you’re concerned. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!
You’re sold out! Where can I apply for returns? Check our facebook page. Anyone who can’t make it to a gig may try to pass on their tickets via our facebook page. Do not buy tickets from external sources as they may not be accepted on the door.
I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the festival open and show start times and we estimate that our multi-bill shows last approximately 2.5 hours.
Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact email@example.com ahead of your show to organise.
I have booked for more than one show in one day - how do I guarantee entry to the venue without having to re-enter? Please alert a member of staff when you arrive if you are seeing more than one show in a day, and they can check your tickets and give you the correct credentials so you don’t have to leave and re-enter the festival again. You will still need to vacate the venue itself between shows though.
I’m running late, is this a problem? Latecomers will be admitted to the Big Top after the next interval - so please try and arrive in plenty of time to catch all the glorious comedy!
Can I bring a picnic? Afraid not. We ask that you respect our traders and do not try and bring food or drink into the festival, if you do you will be asked to leave it outside. But worry not, we’ve lined up an array of bars and delicious street-food eateries to satisfy all possible palettes.
Cash or card? We accept card and cash payments at the Box Office and across our bars, most of our food vendors will also accept card payments as well, of course, as cash!
Arrive early to get into the comedy spirit at our bars and scrumptious street-food stalls.
Details on this year’s delicious traders will be announced soon but rest assured, there’ll be something to suit every possible palette!
Refill Not Landfill
We are proud to be using a reusable cup scheme across our bars - a £1 deposit will get you a ‘green’ cup that you can replace for a clean cup and then get your £1 back at the end of the night when you return the cup.
Weds 12 September: 6pm - 10.30pm
Thurs 13 September: 6pm - 10.30pm
Fri 14 September: 6pm - 10.30pm
Sat 15 September: 1pm - 11pm
Sun 16 September: 12:30pm - 10.30pm
Please check your tickets for your show start times, the multi-bill shows last approximately 2.5 hours with intervals.
The Big Top is a fully seated venue. There are two types of tickets; Front Stalls and Rear Stalls. The Front Stalls are allocated and positioned closest to the stage and therefore the action. All Rear Stall tickets are sold as unreserved which means you can choose where you sit when you arrive.
If you would like purchase 20 tickets or more please get in touch and we’ll help you with the necessary arrangements. We can offer you and your guests a dedicated seating area within the festival site as well as in the Big Top plus pre-ordered food and drinks from our bars and food vendors. Please contact firstname.lastname@example.org with GROUP BOOKING in the subject line and we’ll be in touch soon.
The festival site and Big Top venue are accessible and our access tickets are sold with a free essential companion ticket through our online ticketing partner SEE Tickets. If you have any questions relating to your booking or special requirements please contact email@example.com with ACCESS in the subject line and we’ll be in touch soon. If you prefer to call please contact SEE Tickets on the numbers below and they will liaise with us on your behalf. While the festival is in full swing our Front of House team will be on hand to assist you in anyway they can. There is blue badge parking available at the National Maritime Museum’s car park, accessed via Park Row.
SEE Customer Services can be reached on 0871 220 0260 (open 24/7, calls cost 13p per minute plus network charges)
Join our Front of House Team and get in on all the hilarious action. You’ll be the first point of contact with our lovely audiences so good communication skills and a friendly attitude are a must. Working with the Front of House Manager you’ll be responsible for getting our audiences to the right place at the right time, making sure the shows run on time and keeping the venue running smoothly. You should be confident, good with people, alert and interested in the programme and event you’re representing. This role is very active and a lot of fun, you should enjoy dealing with lots of people and manage all this with a level head.
You will be expected to work all of the shifts throughout the Comedy Festival; you must be over 16 to apply.
If you’re interested, please email firstname.lastname@example.org with your CV, a short covering letter and a completed Equality and Diversity form.
Deadline 13th July, interviews via Skype 20th-22nd July.